Terms and Conditions

Welcome to Introvert Pairs! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.

  1. General

1.1 Company Information: Introvert Pairs Phone: +91 8186 960 886 Address: 8-6-220/1, Padmavathi Colony, Mahaboob Nagar district, Telangana 509001 GST: 36CYCPA4478A1ZT

1.2 Customer Responsibility: By using our website and services, you confirm that you are at least 18 years of age and possess the legal authority to enter into binding agreements. You agree to provide accurate and complete information when placing an order or contacting us.

  1. Cancellation Policy

2.1 Order Cancellation: Once the order is placed, you may cancel it within 12 hours from the time of order booking confirmation by us. To request a cancellation, please send an email to info@introvertpairs.com or contact our team through WhatsApp. Once the order is dispatched, cancellation is not possible. Please refer to our refund policy for further details.

3.  Return Policy  :

We have a strict no-refund policy. Goods once sold are not eligible for a refund under any circumstances.

  1. Exchange Policy

4.1 Eligibility for Exchange: You may request an exchange of size only for the same design or model. To be eligible for an exchange, you must provide a recorded video showing the product’s condition, stating that it is in the original packaging, unused, and in resellable condition as received from us.

4.2 Exchange Request Process: Within 24 hours of shipment delivery, please send an email to info@introvertpairs.com with the recorded video evidence. Our team at Introvertpairs.com will evaluate the request based on the provided evidence. You will receive a confirmation email stating the result of your request, whether it is accepted or rejected.

4.3 Exchange Procedure: If your exchange request is accepted, you will need to send the product to our address at your own expense using a courier service of your choice. We are not responsible for any courier expenses incurred during the exchange process.

  1. Intellectual Property

5.1 Ownership: All content and materials available on our website, including but not limited to text, graphics, logos, images, and software, are the property of Introvert Pairs and are protected by applicable intellectual property laws.

  1. Limitation of Liability

6.1 Disclaimer: We strive to provide accurate and up-to-date information on our website. However, we make no warranties or representations, express or implied, regarding the completeness, accuracy, reliability, or availability of the content or services provided. Your use of our website is at your own risk.

6.2 Indemnification: You agree to indemnify and hold Introvert Pairs harmless from any claims, damages, liabilities, and expenses arising out of your use of our website or any breach of these Terms and Conditions.

  1. Governing Law and Jurisdiction

7.1 Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

7.2 Jurisdiction: Any disputes arising from or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Mahaboob Nagar district, Telangana, India.

  1. Changes to Terms and Conditions

8.1 Modification: Introvert Pairs reserves the right to modify or update these Terms and Conditions at any time.